HUPO 2020 has been postponed to October 24-28, 2021 at the Waterfront Congress Centre in Stockholm, Sweden due to the COVID-19 outbreak.
Why has HUPO 2020 been postponed?
The postponement was based on multiple factors, including but not limited to, the current travel restrictions put in place and, importantly, the toll currently being placed on our health care community. These restrictions significantly affect the ability of delegates, speakers, presenters and exhibitors to participate fully in HUPO 2020. This decision also underlines our commitment to containing the virus and preventing further sickness and loss of life, as per WHO recommendations.
I am planning to attend HUPO 2021--can I simply transfer my registration fee to the new Congress dates?
Yes. The Congress is postponed rather than cancelled so we can definitely transfer your registration to the event in October 2021, at no cost. Should you change your mind or be unable to join us in October 2021, your registration fee will be refunded. Cancellations received after May 18, 2020 will not be refunded. Refunds could take 6 - 8 weeks to be processed.
Can my Congress registration fee be refunded?
Yes. Your registration fee can be refunded in full or it can be transferred to next year’s attendance. The transfer of your registration fee will guarantee the 2020 registration rates. Registration rates for 2021 are subject to change. Please email HUPO2020firstname.lastname@example.org to request a full refund by May 18, 2020. Cancellations received after May 18, 2020 will not be refunded. Refunds could take 6 - 8 weeks to be processed.
Transfer of your registration to another person is permitted. Please email HUPO2020email@example.com with the original delegate’s registration ID or full name and provide us with the new delegate’s information.
Will my HUPO Night ticket be refunded?
Yes. Your HUPO Night ticket can be refunded or it can be transferred to next year’s event. Please email HUPO2020firstname.lastname@example.org to request a refund by May 18, 2020. Refunds could take 6 - 8 weeks to be processed.
I am planning to be an exhibitor and/or sponsor at HUPO 2021--can I simply transfer my exhibit and/or sponsorship fee to the new Congress dates?
Yes. Your exhibit and/or sponsorship fee from HUPO 2020 will automatically be transferred to the new HUPO congress dates. As such, the exhibit/sponsorship fee will remain unchanged and we will guarantee your sponsorship and/or exhibit items, including your position in the ‘first-booked, first-served' list for placement on the floorplan. Please email HUPOemail@example.com if you have any questions.
Will my hotel room reservation be refunded?
If you have made a hotel room reservation within the official block of the Congress partner hotels, your room reservation will be automatically cancelled without penalty. Please note, no deposits were collected at the time of booking. If you have booked outside our official block, please contact the hotel directly.
Will my airfare be refunded?
Please ask your travel agent/airline and let them know you are cancelling or modifying your booking due to the postponement of HUPO 2020. The responsibility for airfare bookings and refunds falls outside the scope of HUPO 2020 and will be dependent on the type of fare booked and travel insurance coverage.
Will I have to resubmit my abstract next year?
Yes. To ensure the latest advances are presented at HUPO 2021, we have decided to proceed with a new Call for Abstracts.
The status for all abstracts already submitted for HUPO 2020 will automatically be changed from ‘Submitted’ to ‘Withdrawn’.
The timeline for abstract submissions and submission guidelines will be shared through the HUPO 2021 website. We will also send a notification via email closer to the opening date.
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